Other official information and services: www.belgium.be

Frequently Asked Questions

General questions

The previous version of the Presscenter.org website was developed in 2004. A lot has changed in the online world since then: at that time, the uploading, playing and sharing of audio and video files was much less widespread, aspects such as content syndication (e.g. RSS feeds) were still in their infancy, and smartphones had not been invented. It is therefore high time for a new version of the website, one that meets all the requirements of today’s internet users.

The architecture of the website has been completely redesigned so that all the services offered by the Résidence Palace - International Press Centre are set out in a logical way: services for the press, services for event organisers, and information about the Résidence Palace building. This was done using the open-source content management system Drupal (originally developed in Belgium).


The most striking new features are:

  • an extensive multimedia section, with space for photo galleries, videos and audio files;
  • complete integration between Presscenter.org and Belga.be, not only for press releases but also for the announcement of press conferences (the Belga "agenda"): this means that all press releases published on Presscenter.org are also published automatically on the Belga website;
  • the large number of RSS feeds (e.g. one for events, another for each source of press releases, etc.), so that communications officers can automatically transfer the press releases they publish on Presscenter.org to the website of their federal service;
  • MyPresscenter, where registered users can compile personalised lists of their preferred press releases and so tailor Presscenter.org to their interests;
  • a mobile version of the website, allowing you to view the latest press releases on your smartphone.


Of course, the fact that the website has been revamped does not mean that all of the press releases from the previous websites have been lost. They have been carried over onto the new site, which thus constitutes an important archive of press material.

More information about Belgium can be found on the website www.belgium.be. To find out more about the Belgian government, visit the page on the composition of the government.

For more information about accreditations, the European institutions and our European colleagues, please visit Journalists @ Your Service  (J@ys), a help centre and information hub for journalists.

Résidence Palace

Yes. There is a free Wi-Fi connection (welcome_rp) in all our meeting rooms and in the two media areas for journalists.

Yes. A number of agencies and journalists have their Brussels office in the Résidence Palace, but journalists who are here temporarily can also work in the building.
There are two working areas for journalists: Media 1 and Media 2. In Media 1, journalists can work on their own laptops using the Wi-Fi network. Media 2 has eight computers and a printer for use by journalists without their own laptops.


No, but there is a large indoor car park nearby (Parking Loi).

Unfortunately, the Résidence Palace pool is not currently available for swimming. It has been badly affected by nearby construction work and will need to be repaired before we can reopen it to the public. This will not happen until all work in the vicinity has been completed.

No. Like the swimming pool, the theatre is also currently closed to the public. It will reopen once the planned renovation work is finished.


Presscenter.org wants to be the nexus for press communiqués released by the federal government. You can always find the most recent press releases from the Council of Ministers, from federal ministers and state secretaries, and from federal agencies there. You will also find the most up-to-date rundown of events that are taking place in Résidence Palace - International Press Centre.
All of this information is accessible to all site visitors, but when you register with the website, you can customise the available press releases to match your personal interests. By clicking “Create a personal list”, you can set up filters, and in so, doing generate one or more lists of only those press releases that correspond to your interests. The system stores your personal lists so that you have access to them whenever you visit the website.

Once you have logged in with your username and password, click “Create a personal list” in the left-hand column of the home page.

  • The "Personal lists" page will display.
  • Click on the "Add your personal list" link.
  • Give your list a name, then choose the filters you wish to apply.
  • Click on "Save".

Your personal lists are displayed at the bottom of the left-hand column of the homepage. Click on the "Edit" icon (a pencil) to edit your list or on the "Delete" icon (a red cross) to delete it.

Simply log in via MyPresscenter and you will automatically receive all press releases published on www.presscenter.org.
  • On the homepage, go to MyPresscenter and click on "Register".
  • You will be taken to the "Register as a journalist" screen. (Don’t worry: you can register on our website even if you aren’t a journalist!)
  • Complete the various fields. (NB: You can upload a picture of yourself, but this is not obligatory.)
  • Click on "Create new account".
  • You will be taken to the "My contact information" screen. At the same time, you will receive a confirmation e-mail in your mailbox.
  • Complete the mandatory fields (Surname, First name and Language) and indicate which newsletter (if any) you want to subscribe to.
  • If you wish, you can also supply additional contact details under "Contact information" and "Press".
  • Click on "Request validation".

Presscenter.org offers two e-mail newsletters:

  • a newsletter containing the press releases of the Belgian Council of Ministers;
  • a general newsletter containing the other press releases published on Presscenter.org.
  • Log in on the homepage using your user name and password.
  • Click on "Subscriptions" at the bottom of the homepage.
  • A page will appear showing the newsletter(s) to which you are currently subscribed.
  • Deselect the newsletter(s) you no longer wish to receive.
  • Check that your e-mail address is correct.
  • Click on "Update subscriptions".
Room bookings

To reserve a room, we advise that you first call one of our receptionists on +32 (0)2 235 21 11 to find out about the rooms and services we offer.

Next, please always send your booking request electronically by completing and forwarding this electronic form. The form contains the following details:

  • the room you wish to book
  • the date of your event
  • whether the event will take place in the morning, afternoon or all day (please indicate the exact times if possible)
  • any special requirements you have (catering, technical support, use of the video wall in the Polak Room, beamer, flipchart, pens, notepads, etc.)
  • full contact details of the contact person.

One of our receptionists will then send you a confirmation e-mail.

Room booking takes place as normal through the International Press Centre (via the website or by e-mailing info@presscenter.org).
For the catering arrangements, please contact our partner New Concept by telephone or e-mail (+32 (0)2 235 21 04 or newconcept@presscenter.org). They will arrange the details of the catering to suit your needs (reception, lunch, walking dinner, etc.).

If you wish to book the Polak Room, there will always be somebody from Videohouse on hand to provide technical support. As with the catering, you should first contact the International Press Centre (info@presscenter.org) to make the booking, but you will then need to contact our partner Videohouse by telephone or e-mail (+32 (0)2 235 21 52 or videohouse@presscenter.org) to arrange the technical support.

Manage content

Press releases can only be published by registered users who are recognised as spokespersons in our system. If you wish to register as a spokesperson, please e-mail us at info@presscenter.org and we will get back to you as soon as possible.